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Who We Are

ITSMF UK is the country's leading association for organisations involved in IT service management

Our membership is drawn from a wide cross-section of organisations, including ITSM suppliers and service providers; user organisations; training companies and academia; consultancy, standards and practice bodies; as well as independent professionals.

Altogether, we have around 500 member organisations covering nearly 6,000 individuals.

Our members range from large multinational companies to small firms working across the commercial, public and not-for-profit sectors.

The premier community for IT service management

We aim to provide a thriving industry forum to actively share views and experiences, access professional expertise and support resources, learn new techniques, keep up to speed with industry news and developments, meet other like-minded professionals, and collaborate in the development and promotion of best practice and standards — all of which helps member organisations to get the best results from their own IT service management.

Set up in 1991, ITSMF UK is the founding member of an international network of 53 national IT service management groups. It is a global community that now has over 6,000 member organisations, representing over 70,000 individuals working in the field of IT service management.

Run for the benefit of our members

We are an independent, not-for-profit organisation run for the benefit of our members.

There is a Board made up of elected and appointed members, supported by a number of volunteer-run committees. Members also run a wide range of regional groups and specialist interest groups. The Forum is supported by a small national office staff based in Bracknell.

If you work in service management, ITSMF UK is a body you should belong to!

Premier Gate
21 Easthampstead Road
Bracknell
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

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