itSMF UK Regional Member meetings take place across the UK. They provide an opportunity for members to gather with other practitioners in their locality to share experiences, listen to guest speakers and discuss key service management issues. There's also a brief itSMF UK update.
Who is it for?
All ITSMF UK members — particularly those living in Northern Ireland.
How much does it cost?
For ITSMF UK members, it's free.
If you're not an ITSMF UK member, find out more by clicking here.
Our next Northern Ireland Regional picks up on a journey theme. We hope it can be part of yours;
· Translink - a Service Management journey - as Translink have focused on improving the journey experience for travelers in Northern Ireland, what has that meant for Service Management?
· Mark Howell (BDNA) - Manual challenge or true automated “Single Source of Truth ? Where has your CMDB journey taken you?
· Richard Horton (NIHR CRN & ITSMF UK Director representing groups) - Into the Cloud - NIHR CRN embraced a Cloud First strategy a few years ago. What sort of a journey have they had?
· Richard Horton (NIHR CRN & ITSMF UK Director representing groups) - The professional journey - a discussion around how we manage our careers, using ITSMF's new professional framework as a frame of reference.
9:30: coffee on arrival
10:00 welcome and ITSMF update
11:00 Mark Howell
11:45 coffee break
12:00 Richard Horton - Cloud
12:40 Richard Horton - PSMF
12:55 Richard Horton - Conclusions