Who We Are

itSMF UK is the country’s leading association for IT Service Management professionals. With members ranging from individual practitioners to large multi-national organisations, we offer a wide range of member groups, events and professional support services to help drive the development of ITSM as a professional discipline. LEARN MORE


ITSMF UK is the independent forum for IT Service Management professionals, the founding chapter of an international network which now stretches across more than 50 countries. ITSMF UK offers an extensive range of services for its members, including free regional events and special interest groups; big discounts on seminars and masterclasses; professional development and maturity assessments; free ITSM white papers and dedicated bookstore; a full-colour quarterly magazine, ServiceTalk; networking opportunities and industry thought leadership; and a celebrated annual Conference and Exhibition. Find out more…

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

Ground Floor South
Burford House
Berks RG12 7WW

Tel: +44 (0) 118 918 6500

Fax: +44 (0) 118 969 9749

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