Who We Are

ITSMF UK is the country’s leading association for IT Service Management professionals. With members ranging from individual practitioners to large multi-national organisations, we offer a wide range of member groups, events and professional support services to help drive the development of ITSM as a professional discipline. LEARN MORE


The Professional Service Management Awards (PSMA18), Our awards gala dinner takes place on 5th June at the prestigious Sheraton Grand Hotel, Park Lane in London, and we're pleased to announce that our awards dinner host this year is celebrity cricket commentator Henry 'Blowers' Blofeld



ITSMF UK is the independent forum for IT Service Management professionals, the founding chapter of an international network which now stretches across more than 50 countries. ITSMF UK offers an extensive range of services for its members, including free regional events and special interest groups; big discounts on seminars and masterclasses; professional development and maturity assessments; free ITSM white papers and dedicated bookstore; a full-colour quarterly magazine, ServiceTalk; networking opportunities and industry thought leadership; and a celebrated annual Conference and Exhibition. Find out more…


A competency model which defines a professional identity for the service management industry. Whether you’re an individual practitioner or an enterprise organisation, PSMF is a way to recognise the full value of your contribution. LEARN MORE

Premier Gate
21 Easthampstead Road
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

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