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This blog, written by itSMF UK leaders and guest contributors, offers service management thought leadership and discussion of industry trends. Please feel free to comment on these posts (you will need to be logged into the website as a member). We look forward to hearing from you.

 

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An ITSM Challenge – Will You Accept It?

Posted By Daniel Breston, 19 March 2018

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Looking Forward and Working Together – ITSM in 2018

Posted By Barclay Rae, 18 December 2017

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There's a Shift Needed in ITSM

Posted By Paul Wilkinson, 28 November 2017

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SIAM: the good, the bad … the obligatory and the virtuous

Posted By Conor Mckenna, 15 November 2017

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Why Key Risk Indicators Trump KPIs for Problem Management

Posted By Peter Norris, 08 November 2017

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