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Customer and employee experience: SLA, XLA and OXM in a post-COVID world
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When: 15th September 2020
10.00 am
Where: Online Delivery
Contact: Events

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Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

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