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Conference and Exhibition - ITSM14
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ITSM14 is the leading service management conference in Europe, with four dedicated tracks of educational sessions, unparalleled networking opportunities, the ITSM industry awards, and an exhibition featuring more than 40 exhibitors.

10/11/2014 to 11/11/2014
When: 10th November 2014
Where: Novotel London West
London W6 8DR
United Kingdom
Contact: 0118 918 6500

Online registration is closed.
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ITSM14, our Annual Conference and Exhibition, returns to the Novotel London West in Hammersmith on 10th and 11th November 2014. 

This year's event includes:

  • Four dedicated tracks of service management presentations. This year our mainstream conference sessions are organised into mini-seminars, bringing together presentations on complementary themes and helping delegates to build a personal programme that reflects their particular interests. There are also several intensive interactive workshops, facilitated by industry experts in the style of our popular masterclass events. 
  • Numerous opportunities to meet with other service management professionals, catch up with old friends and forge new contacts. Every aspect of the event, from the Sunday networking evening to the drop-in clinic to the exhibition drinks reception and extended breaks, has been planned to allow maximum opportunity for discussion and networking.
  • Our ITSM exhibition featuring 28 exhibitors and sponsors. This year the exhibition and presentation rooms are situated side by side, making it easier than ever to attend your preferred sessions and still catch up with the sponsors, service suppliers and consultants in our exhibition hall.
  • The celebrated ITSM Awards Dinner. Join us for the greatest ITSM celebration of the year, as the industry's most  highly esteemed professionals and teams receive this year's awards.
When you book your place, remember to log into the website to see our great member rates! 

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

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Tel: 0118 918 6500

Fax: 0118 969 9749

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