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19/01/2017 at 12:01:59 GMT
Posts: 2
ServiceNow Connect
Hi - We have recently implemented ServiceNow as our Service Desk tool - and we are looking into the possibility of using ServiceNow Connect (Virtual Chat).  Just wondering if anyone out there is using it, and how successful etc it's been.  Any feedback welcome.  Thank you.

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

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