Print Page | Report Abuse | Sign In | Join
Agile Service Transition processes
Thread Score:
Page 1 of 1
Thread Actions

12/02/2019 at 14:20:24 GMT
Posts: 1
Agile Service Transition processes

Hi there, 

I run the ITSM function here, and have been set an objective to incorporate our agile dev-ops activities into our very waterfall Service Transition process. I know that a culture change is needed, but i think the could be developed by having an idea in my head of how the process could actually work to accommodate the reality. In realist we have both waterfall and agile projects in flight, have any of you ever tackled this before and do you have any suggestions or processes i could look at for how you have managed to achieve a good balance with this?

 

Many Thanks

Sarah



Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

Premier Gate
21 Easthampstead Road
Bracknell
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

Contact Us