Outsourced Service Desk providers? https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1105766 Sat, 6 Jun 2026 23:57:09 GMT Tue, 5 May 2015 16:28:00 GMT Copyright © 2015 itSMF UK Outsourced Service Desk providers? https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1105766 https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1105766 As part of a review of all of our business services, including the IT Service Desk, we are investigating options around outsourcing our IT Service Desk to an external provider.

Does anyone have any experience of providers that they could recommend? Or ones to avoid?

Any help would be appreciated.

Thanks

Gavin

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