Service Request Management https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1624966 Sat, 6 Jun 2026 23:56:37 GMT Mon, 26 Jul 2021 17:16:09 GMT Copyright © 2021 itSMF UK Service Request Management https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1624966 https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1624966 Has anyone uncovered any 'standardised' Service Request forms which could be re-used by our organisation?

I recognise that every Service is different but there are quite a few common elements which every request must contain.

Any feedback would be most welcome and appreciated.

 

Thanks

 

Mark

]]> Thu, 22 Jul 2021 16:45:07 GMT https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1625405 https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1625405
Most common attributes, I can think of straight away are:
Name
Dept
Cost Code
Contact Details
Description of item or service being requested
Approval (Approver, Job Title etc)

Clearly there would need to be a number of attributes pulled from the Service Catalogue such as Item Name, Part Number, Supplier, Cost etc

Hope this helps as a starter for ten]]> Mon, 26 Jul 2021 18:16:09 GMT