Customer Focus Group for ITSM

Customer Focus Group for ITSM https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1838420 Sat, 6 Jun 2026 18:50:27 GMT Thu, 4 Dec 2025 08:27:03 GMT Copyright © 2025 itSMF UK Customer Focus Group for ITSM https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1838420 https://itsmfuk.site-ym.com/forums/posts.aspx?topic=1838420 Hi everyone

Has anyone set up a customer focus group or forum to illicit feedback and ideas from internal customers in relation to using the ITSM tool?

Any ideas around scope, challenges, who to invite etc.....

Any help / insights appreciated

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