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News Release
21 January 2020   (0 Comments - view/add)
ITSM2020 call for presentations »
The Call for Presentations is now open for ITSM2020 – the itSMF UK Annual Conference and Exhibition – which takes place in...
15 May 2019   (0 Comments - view/add)
PSMA - award nominations now open! »
This year's Professional Service Management Awards - including Service Transformation, Team of the Year, Young P...
27 March 2019   (0 Comments - view/add)
Call for speakers at ITSM19 »
ITSM19, our two-day annual Conference and Exhibition, is back in London on 18-19 November this year, and we’re asking all...
27 March 2019   (0 Comments - view/add)
Check out our new membership brochure! »
View or download our new membership brochure and find out about the exciting range of complimentary and discounted benefit...
27 March 2019   (0 Comments - view/add)
Order your ITIL 4 Foundation book »
Wait no longer! Order your copy of "ITIL Foundation, ITIL 4 Edition", the first ITIL 4 publication and the latest evolutio...

Member News
12 December 2016   (0 Comments - view/add)
itSMF UK elects new Vice Chair »
  itSMF UK Board elects new Vice Chair Bracknell, Berks, 12 December 2016 The Board of itSMF UK are...
04 May 2016   (0 Comments - view/add)
CGI endorsed by ITSMF UK as first adopter of PSMF »
CGI endorsed by ITSMF UK as first adopter of PSMF (Professional Service Management Framework) 7th June 2016...
15 April 2016   (0 Comments - view/add)
New membership rates from May 2016 »
With a whole range of new member benefits, including the Professional Service Management Framework, a wider selection of e...
12 February 2016   (0 Comments - view/add)
Barclay Rae stays on as CEO »
Chairman of the board, Rosemary Gurney, is delighted to announce that following an internal review of our requirements, Ba...
10 December 2015   (0 Comments - view/add)
Abid Ismail named as new CEO of AXELOS »
AXELOS - the UK Government/Capita joint venture – has named Abid Ismail as its new chief executive officer. Abid has...

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

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