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News Release
26 March 2020   (0 Comments - view/add)
Our Masterclass Events are going Online! »
Further to the recent  letter  from our Chair, Martin Neville, we are all facing difficult times with the spre...
10 March 2020   (0 Comments - view/add)
Coronavirus - message from the Chair »
I know that many of you are concerned about the Coronavirus (COVID-19) situation and the impact it may have.  For me,...
21 February 2020   (0 Comments - view/add)
Member Engagement Manager - opportunity at itSMF UK »
itSMF UK are currently seeking a Member Engagement Manager to join the small Operations Team at our office on the edge of...
21 February 2020   (0 Comments - view/add)
ITIL 4: what does it mean for problem managment? - new paper »
Problem management is one of the most significant challenges facing ITSM practitioners today. At a recent itSMF UK SIG Foc...
21 January 2020   (0 Comments - view/add)
ITSM2020 call for presentations »
The Call for Presentations is now open for ITSM2020 – the itSMF UK Annual Conference and Exhibition – which takes place in...

Member News
12 December 2016   (0 Comments - view/add)
itSMF UK elects new Vice Chair »
  itSMF UK Board elects new Vice Chair Bracknell, Berks, 12 December 2016 The Board of itSMF UK are...
04 May 2016   (0 Comments - view/add)
CGI endorsed by ITSMF UK as first adopter of PSMF »
CGI endorsed by ITSMF UK as first adopter of PSMF (Professional Service Management Framework) 7th June 2016...
15 April 2016   (0 Comments - view/add)
New membership rates from May 2016 »
With a whole range of new member benefits, including the Professional Service Management Framework, a wider selection of e...
12 February 2016   (0 Comments - view/add)
Barclay Rae stays on as CEO »
Chairman of the board, Rosemary Gurney, is delighted to announce that following an internal review of our requirements, Ba...
10 December 2015   (0 Comments - view/add)
Abid Ismail named as new CEO of AXELOS »
AXELOS - the UK Government/Capita joint venture – has named Abid Ismail as its new chief executive officer. Abid has...

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

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