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Frameworks and standards - three minute overviews

There are numerous standards and frameworks that define and support the IT service management and project management environment.

Below are a selection, based on Van Haren Publishing's Global Standards and Publications Guide. Thank you to Van Haren for providing this content for ITSMF members.

IT and ITSM

Project Management

Enterprise Architecture

 Business Management

Other frameworks

  • USMBOK™ - Universal Service Management Body of Knowledge

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

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