Print Page | Contact Us | Sign In | Join
Frameworks and standards - three minute overviews

There are numerous standards and frameworks that define and support the IT service management and project management environment.

Below are a selection, based on Van Haren Publishing's Global Standards and Publications Guide. Thank you to Van Haren for providing this content for ITSMF members.


Project Management

Enterprise Architecture

 Business Management

Other frameworks

  • USMBOK™ - Universal Service Management Body of Knowledge

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

Ground Floor South
Burford House
Berks RG12 7WW

Tel: 0118 918 6500

Fax: 0118 969 9749

Contact Us