CONFERENCE & EXHIBITION
NEW CHALLENGES, NEW SOLUTIONS
Sofitel London Heathrow, 23rd and 24th November
ITSM15, our Annual Conference and Exhibition, will be landing at Heathrow Terminal 5 on 23rd and 24th November.
We hope that you will join us at ITSM15. Europe's leading service management event will be better than ever this year, featuring:
- four dedicated tracks of educational presentations, interactive sessions and case studies;
- our celebrated annual awards dinner;
- our excellent ITSM exhibition.
- new luxury venue.
REGISTER HERE TODAY!
THIS YEAR'S SPEAKER PROGRAMME
We have a great speaker line-up at this year's Conference, with more than 40 sessions supporting the Big4 Agenda themes: change & collaboration; cloud & service integration; people & skills; and service culture & customer experience.
This year's speakers include service management leaders and practitioners from:
Centrica - British Gas
Tata Consultancy Services
Yorkshire Building Society
SEE THE FULL LINE-UP OF PRESENTATIONS
CLICK HERE TO DOWNLOAD THE ITSM15 CONFERENCE GUIDE
for a full line-up of exhibitors, sponsors and presentation overviews plus much more...
Introducing our keynote speaker... SIMON WHEATCROFT
Simon Wheatcroft, who opens this year's programme with his inspirational story, lost his sight at 17 and began a journey of adapting technology to achieve the impossible. Through the aid of a smartphone and the feeling underfoot Simon learnt to run solo outdoors and ran his first ever race 7 months later – a 100 mile road race.
VENUE AND ACCOMMODATION
The Sofitel London Heathrow is an excellent new conference venue, situated right next door to Terminal 5. Whether you're arriving by road, rail, Tube or air, it's easily accessible - just download our directions to the hotel or T5 floorplan.
Booking accommodation at the Sofitel
This year, conference attendees are responsible for booking their own hotel accommodation. For those wishing to stay at the Sofitel, you can book a room at http://www.sofitel.com/gb/hotel-6214-sofitel-london-heathrow/index.shtml
Or you could try one of the many other hotels nearby.
MANY THANKS TO THIS YEAR'S SPONSORS...
AWARD AND DINNER SPONSORS