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ITSM15 - Conference and Exhibition, 23/24 Nov

 


           

CONFERENCE & EXHIBITION 

NEW CHALLENGES, NEW SOLUTIONS   

Sofitel London Heathrow, 23rd and 24th November

  

ITSM15, our Annual Conference and Exhibition, will be landing at Heathrow Terminal 5 on 23rd and 24th November.

 

We hope that you will join us at ITSM15. Europe's leading service management event will be better than ever this year, featuring:

  • four dedicated tracks of educational presentations, interactive sessions and case studies;
  • our celebrated annual awards dinner;
  • our excellent ITSM exhibition.  
  • new luxury venue.

 

REGISTER HERE TODAY!

 
 

 

 
 
 
 
 
 
 
 
 

THIS YEAR'S SPEAKER PROGRAMME


We have a great speaker line-up at this year's Conference, with more than 40 sessions supporting the Big4 Agenda themes: change & collaboration; cloud & service integration; people & skills; and service culture & customer experience.


This year's speakers include service management leaders and practitioners from:

 

LV=

Capgemini

Pink Elephant

Centrica - British Gas

Axios Systems

Telefonica/O2

Maersk Group

Global Knowledge

Aviva

Arqiva

Cherwell Software

Forrester Research

Morgan Stanley

Tata Consultancy Services

EE

Atos

KPMG

Sopra Steria

Yorkshire Building Society

Towergate Insurance

PwC

Hornbill

3gamma

Grant Thornton



SEE THE FULL LINE-UP OF PRESENTATIONS

 

CLICK HERE TO DOWNLOAD THE ITSM15 CONFERENCE GUIDE

for a full line-up of exhibitors, sponsors and presentation overviews plus much more...

Introducing our keynote speaker... SIMON WHEATCROFT
Simon Wheatcroft, who opens this year's programme with his inspirational story, lost his sight at 17 and began a journey of adapting technology to achieve the impossible. Through the aid of a smartphone and the feeling underfoot Simon learnt to run solo outdoors and ran his first ever race 7 months later – a 100 mile road race.

 

VENUE AND ACCOMMODATION

The Sofitel London Heathrow is an excellent new conference venue, situated right next door to Terminal 5. Whether you're arriving by road, rail, Tube or air, it's easily accessible - just download our directions to the hotel or T5 floorplan

 

Booking accommodation at the Sofitel

This year, conference attendees are responsible for booking their own hotel accommodation. For those wishing to stay at the Sofitel, you can book a room at http://www.sofitel.com/gb/hotel-6214-sofitel-london-heathrow/index.shtml

Or you could try one of the many other hotels nearby.

  

 

MANY THANKS TO THIS YEAR'S SPONSORS...

PLATINUM 


      

GOLD

  

AWARD AND DINNER SPONSORS

    

    

 

 
 
 
 
 
 
 
  

 

    

 

 

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

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Fax: 0118 969 9749

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