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Visit the ITSMF UK bookshop and view hundreds of books, e-books and online publications about IT service management and project management, governance, security and much more.

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

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