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ITSMF UK Connect are the resourcing function of ITSMF UK.

We are specialists in interim resourcing, flexible resourcing, permanent hires and retained search within IT service management. As highly experienced consultants within the industry we have worked with a variety of organisations on roles from providing an entire Service Desk Team right through to CTOs and everything in between. Our team of senior consultants know how important it is to get you the right fit for your organisation and we pride ourselves on our search methodology to ensure we get it right every time.

Find out more about their services here.

Meet the team


David Bentley – Head of Resource Solutions

David’s vast knowledge of business development has been the foundation for many successful ventures.  These include interim and flexible resourcing and huge experience within IT. His ability to harness and manage revenue streams together with his natural aptitude for sales and strategy makes him an essential asset to the ITSMF UK Connect team.

David is no stranger to service management, with widespread experience including work with Fujitsu, Lockheed Martin, CA technologies, NTT DATA and RBS.


Penny Emmett – Resource Partner

Penny has been in IT recruitment for 20 years now and it’s fair to say she is highly experienced within IT Service Management. Penny has managed global recruitment campaigns, run resource pools and has worked with huge global organisations and SMEs.  Penny prides herself on building relationships and working collaboratively to help organisations achieve their goals.




Alix Devey – Resource Partner

Alix has worked in recruitment for 10 years and thoroughly enjoys building relationships and bringing people together. Her strength is in finding the perfect fit on both a knowledge and cultural level for positions ranging from entry point to Directors.


Ellie Shackleton – Marketing Executive

Ellie’s knowledge and experience in Marketing and Social Media will help with putting ITSMF UK Connect on the map. Her knowledge of Service Management has developed through the creation of a White Paper focussed on IT Service Management Leadership. Her passion for seeing a brand continue to grow will be vital for the ITSMF UK Connect team.



Get in touch today.

Premier Gate
21 Easthampstead Road
Berks RG12 1JS

Tel: 0118 918 6500

Fax: 0118 969 9749

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