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ITSMF UK is a not-for-profit independent company (limited by guarantee) set up in 1991. Our member organisations are key to everything the Forum does and are ultimately responsible for our direction.
Our mission is to provide a thriving industry forum for all parties engaged in the field of IT service management in the UK, enabling our members to actively exchange views, share experiences and participate in the continual development, improvement and promotion of ITSM knowledge, best practice and standards.
Board and staff
The Forum is led and overseen by a Board of Directors, made up of elected and appointed members.
Day-to-day running of the Forum is handled by a small staff team, led by our CEO.