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Member Resources

Member Resources

The member resources area of the website provides links to a growing range of information resources specifically for our valued members:

To access these resources, you must be logged in.

Feel free to contact us if you need a hand getting hold of any of these resources.

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

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