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ITIL Maturity Model and Self-Assessment Service: Online Subscription

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ITIL Maturity Model and Self-assessment Service: Full Self-Assessment Online Subscription
Author: AXELOS
Member: £765 + VAT (Non-member £900.00 + VAT) per annum

The ITIL Maturity Model and Self-assessment Service: full self-assessment comprises more than 4,000 questions across 30 questionnaires - one questionnaire for each of the 26 ITIL processes and 4 ITIL functions. Each process or function questionnaire is made up of five parts:
* Process/function demographic questions
* Process/function-generic attributes
* Process/function-specific attributes
* Process/function outcomes and outputs
* Interfaces and inputs.

Subscribers to the full self-assessment will have access to the complete set of questions for each process and function, allowing them to fully assess and understand in greater detail the maturity of their ITIL processes and functions. They will receive a maturity level to 0.5 of a decimal place and guidance on how to improve their maturity. Subscribers will be able to track their progress and, in time, benchmark it.

Professional Service Management Framework

PSMF is a practical competency model that defines a professional identity for the service management industry and all those that work within it. Whether you’re an individual service management practitioner or an enterprise organisation, PSMF is a way to improve individual and team service management capabilities and to recognise the full value of the service management contribution.LEARN MORE

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